What is the status of my order?
All items are processed within 3-5 business days from the date of purchase. Unexpected delays with shipments may occur with couriers and may impact the timeliness of deliveries. We recommend that you monitor the tracking number of the courier and sign up for tracking updates to ensure efficient delivery. If you are still experiencing issues regarding a delivery, please contact us for additional assistance at email@example.com
Can I change my order?
All orders are processed immediately after purchase for quality assurance purposes. As a result, coffee and tea orders cannot be canceled after purchase. For select accessories and merchandise, Blue's will except exchanges or returns within the specified return window.
Where do you ship?
Currently, Blue's Coffee and Tea products and accessories are only available in the Continental U.S., but we look forward to expanding our reach internationally soon!
How long does it take to ship my order?
All orders are processed and shipped within 3-5 business days of purchase. At Blue's, we are extremely proud of the quality of our products and aim to ensure that they arrive as quickly as possible.
What payment methods do you accept?
We accept all major credit cards, Apple Pay and ShopPay.
Can I receive a refund for an order that arrives damaged/broken?
As valued customer, it is our mission to make sure every experience with Blue's Coffee and Tea Co. is exceptional. Contact us at
firstname.lastname@example.org with your order number and a brief description of your problem and we will address it.
How do subscriptions work?
We know you have a lot on your plate. So at Blue's, we've created a way for you to order your favorite coffee and tea products without a second thought. Our subscriptions allow you to order your favorite coffees and teas on a weekly, bi-weekly, or monthly basis at 10% off retail price.
What's the benefit of a Blue's subscription?
We value our customers and we aim to deliver what you need when you need it. Without any long-term committments, customers can order our products for recurring delivery at a pace that fits their needs. You'll never worry about missing out on your favorite cup again! Better yet, we offer customers who select our subscription options 10% off retail price. No-brainer.