We do not except returns or exchanges of any coffee or tea products. Accessories and merchandise can be returned or exchanged within 20 days of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To request a return or exchange, please email us at firstname.lastname@example.org with receipt or proof of purchase.
REFUNDS AND EXCHANGES
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Shipping costs are non-refundable.